Frequently Asked Questions

Find answers to common questions about Vivitar products and services

How do I download the software for my Vivitar action camera?

You can download the latest drivers and companion apps directly from our 'Downloads' section or by scanning the QR code included in your product manual.

Are Vivitar lenses compatible with other camera brands?

We offer a variety of lenses with specific mounts. Please check the product specifications to ensure compatibility with your DSLR or mirrorless system.

What should I do if my drone is not connecting to the remote?

Ensure both devices are fully charged, restart the drone and controller, and follow the pairing sequence outlined in the user guide. If issues persist, contact technical support.

Does my Vivitar product come with a warranty?

Yes, most Vivitar electronics include a one-year limited warranty covering manufacturing defects from the date of original purchase.

How can I check the firmware version of my device?

Firmware details can typically be found in the 'Settings' or 'About' menu of your device's interface or via the mobile application.

Can I use rechargeable batteries in my Vivitar flash unit?

Yes, we recommend high-quality NiMH rechargeable batteries for the best performance and faster recycle times.